How We Handle Your Account Data
This is the togelup link privacy policy — the page that spells out what we collect when you open an account, how we store it, and how long...
Policy Posture and Jurisdiction Wording
We collect only what your account needs: the handle you sign up with, the contact channel we reach you on, device fingerprints for fraud checks, and the wallet reference you point at DANA, OVO, GoPay or QRIS. Where local law permits, we keep activity logs for the periods Indonesia's financial-conduct expectations ask of us, then we purge them. We never sell your
data to third parties, and marketing contact is opt-in only. If you want a copy of what we hold on you, the support paths below pull it from our records in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Contact Paths
Three ways to reach the team that owns this policy. Use whichever fits the question you have about your data.
Editorial Trust Signals for This Policy
This page is reviewed on a schedule and signed off by the people whose names sit against it.
Policy Owner
Our data-protection lead owns every clause on this page and reviews it whenever Indonesia regulation shifts. Changes are dated and...
Legal Sign-Off
External counsel licensed for Indonesia checks the wording before we publish updates. We don't push edits to this page without...
Plain Language
We rewrite legal phrasing into readable English so you don't need a lawyer to know what you agreed to when...
Versioned Changes
Every revision is logged with a date stamp at the foot of this page. You can ask support for the...
Limited Retention
We hold account data only as long as the law and our fraud window require, then it's purged. Retention periods...
No Third-Party Sale
We do not sell your contact details or wallet references to advertisers. Marketing partners only see anonymised cohort data, never...
Consistency Across Our Policy Pages
Our privacy clauses line up with the rest of the legal pages on this brand.
| Terms of Service | The data clauses you see here mirror the obligations stated in our terms — same retention windows, same lawful-basis language, same Indonesia jurisdiction reference. |
|---|---|
| Cookie Notice | Tracking technologies are described separately on the cookie page, but the consent model and opt-out mechanics match what this privacy policy commits to. |
| KYC Page | Identity verification data is collected under the basis described here and stored for the period the KYC page specifies, with the same deletion path on closure. |
| AML Statement | Anti-money-laundering checks reference the same lawful-basis wording. Where law requires longer retention, the AML page states the exact window. |
| Marketing Consent | Opt-in marketing is governed by the consent terms set out here. The preference centre uses identical category names so nothing gets lost between pages. |
| Complaints Policy | Privacy complaints route through the channel described in this policy and are logged identically to the broader complaints process on the legal index. |
| Account Closure | Closure triggers the deletion timeline this policy commits to, matching the closure page word-for-word so there is no ambiguity about what we keep. |
What Defines This Policy Page
The visible elements that shape how this privacy page reads and behaves.
Dated Revisions
A timestamp sits at the top of the page so you know which version you're reading. Older versions stay accessible through support for Indonesia account holders who ask.
Clause Anchors
Each section has a direct link anchor so you can share a specific clause with a friend or paste it into a support ticket without retyping the whole paragraph.
Plain-English Summaries
Every dense paragraph carries a short summary above it. Skim the summaries first, then drop into the full clause if you need the exact wording.
Rights Checklist
Your access, correction, deletion and portability rights are listed as a checklist near the foot of the page so nothing important hides in a long paragraph.
Contact Block
The privacy contact details are repeated at the bottom in case you arrived mid-page from a deep link and missed the support section higher up.
Change Log
A short change log notes what moved between versions — wording tweaks, retention adjustments, contact updates — so returning readers can spot what's new fast.